Privacy Policy

Last updated: 1 March 2026

1. Introduction

SOVRAN DIGITAL LTD ("we", "us", "our"), a company registered in England and Wales (Company Number 16225920) with registered office at 128 City Road, London, EC1V 2NX, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form or enquiry form
  • Register for a client portal account
  • Subscribe to our newsletter
  • Place an order for our services
  • Communicate with us via email, phone or chat

This information may include your name, email address, phone number, company name, job title and billing information.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs and browsing behaviour through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain and improve our services
  • Process transactions and send related information
  • Respond to enquiries and provide customer support
  • Send marketing communications (with your consent)
  • Monitor and analyse usage patterns and trends
  • Protect against fraudulent or illegal activity

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

  • Consent: Where you have given clear consent for us to process your data
  • Contract: Where processing is necessary for a contract with you
  • Legal Obligation: Where we need to comply with the law
  • Legitimate Interests: Where processing is in our legitimate business interests

5. Data Sharing

We do not sell your personal information. We may share your data with:

  • Service providers who assist in operating our business
  • Legal authorities when required by law
  • Business partners with your explicit consent

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing

8. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, see our cookie banner on the website.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@sovrandigital.com
  • Address: 128 City Road, London, EC1V 2NX