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Customer Service Chatbot
Model: GPT-4o · Created 2026-01-15
Total Requests
45,230
Avg Response Time
1.2s
Satisfaction Rate
94%
Cost This Month
£280
About
AI-powered customer support chatbot integrated with your website and CRM. Handles common inquiries, routes complex tickets to human agents, and learns from interactions.
Usage (Last 30 Days)
Chart placeholder — integrate with charting library
Recent Activity
14:32:05 Processed inquiry: "What are your business hours?"
14:31:50 Processed inquiry: "How to reset password?"
14:30:22 Escalated to human agent: Complex billing question
14:29:10 Processed inquiry: "Track my order ORD-001"
14:28:45 Timeout: External CRM API did not respond
API Details
- Endpoint
- https://sovrandigital.com/ai/chat/v1
- API Key
- sk-••••••••••••••abcd
- Last Updated
- 2026-03-10